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  • Service and Support

    Securing the productivity of your cooling / heating plants and systems
    – with DELTATHERM® Service “Made in Germany”

    Highest availability, fast delivery

    System downtimes and the resulting production losses mean costs for you.

    DELTATHERM® offers service “made in Germany”.
    Qualified specialists, skilled workers, master craftsmen and engineers are ready to help you.

    With our experience we have become a reliable partner for industrial customers all over the world and meet the highest demands. An optimal mix of planning, project management, production, on-time delivery and after-sales service make up our perfect customer service.

    Our services

    • Worldwide factory service
    • Service hotline in German and English with our experts
    • All standard components in stock and available worldwide in the shortest possible time by express service
    • Spare parts availability > 95%
    • A steadily growing worldwide service partner network with locations on 6 continents – in Europe,
      North America, South America, Africa, Asia and Australia
    • Online service, with which we can check and maintain your system

     

    Group
    Commissioning
     

    Start immediately – efficient cooling
    and temperature control

     

    Group 10
    Maintenance and
    repair service /
    Plant optimisation
    (Retrofit)

    Regular checks and optimisations
    increase the service life and economic efficiency of your systems.

    Group 7
    Support and Service

    Do you need help?
    We are happy to help.

    Group 2
    Spare Parts Management

    Spare parts availability >95%

     

    Group 4
    Returns Management

    Defective chiller, complaint?
    Back to DELTATHERM®.

    Group 5
    Remote Maintenance via Interface

    Increase operational safety and
    Save costs with the remote maintenance service.

    Group 11
    Product Registration

    Register product and
    secure benefits.

    Group 9
    Operator Obligations

    What to look for?
    What are the legal requirements?

    Group 12
    Helpdesk / FAQs

    Get help here

    Problem solutions for coolers, heat exchangers and temperature control units

     

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