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  • Support & Service

    We keep your process secure

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    Do you need assistance?

    Give us a call or write to us.

    In the event of malfunctions or faults, we will be happy to help you personally or to find the right service partner for you in your country.


    0049 2245 6107 29

    Please have the serial number of your system ready.

    For a quick processing, please use our Support form below.

    Please always state the type and serial number (see type plate) of your system as well as a short but precise description of the fault.

    This saves time and enables us to process your request more quickly and efficiently, ensuring a short response time and fast troubleshooting of your cooler, temperature control unit or heat exchanger system.

    Do you need spare parts? Click here

    DELTATHERM® direct help:

    Group 5 Copy

    by e-mail and/or telephone

    ensure the aforementioned information on the service case when contact is made

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    by Skype & video conference

    direct localisation of the fault; depending on
    the malfunction, immediate rectification together with you or instructions for fault elimination

    Group 5

    Remote maintenance via interface

    depending on the existing system configuration at purchase; on request

    DELTATHERM® Customer service /
    Service partner:

    Plant location in Germany, neighbouring countries

    Our service technicians will be with you within the shortest possible time.

    Plant location Europe-wide & international

    Take advantage of our worldwide service partner network of qualified specialist companies. We will be happy to put you in touch with a competent regional partner in your vicinity.

    Alternatively, after prior clarification with DELTATHERM® Service, you can assign the task to a cooling specialist of your choice close to your facility.
    We would be pleased to support the specialist of your choice with one of our service technicians in the above-mentioned ways.

    Support request

    Personal data

    Product data mandatory

    Upload photo or drawing / document (jpg., png., gif., pdf. You can upload multiple files, up to a total of 5 MB)

    You can find more information on data protection here

    Quick contact

    E-Mail: service@deltatherm.de
    Phone: 0049 2245 6107 29

    Please have the serial number of your system ready.

    Do you need spare parts? Send us a spare parts inquiry

    You can reach us from
    Monday to Thursday
    from 7:30 a.m. – 4:30 p.m.
    from 7:30 a.m. – 3:30 p.m.



    Here you can find us

    Gewerbegebiet Bövingen 122
    53804 Much, Germany

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