Support & Service
We keep your process secure
Do you need assistance?
Give us a call or write to us.
In the event of malfunctions or faults, we will be happy to help you personally or to find the right service partner for you in your country.
0049 2245 6107 29
Please have the serial number of your system ready.
For a quick processing, please use our Support form below.
Please always state the type and serial number (see type plate) of your system as well as a short but precise description of the fault.
This saves time and enables us to process your request more quickly and efficiently, ensuring a short response time and fast troubleshooting of your cooler, temperature control unit or heat exchanger system.
Do you need spare parts? Click here
DELTATHERM® direct help:
by e-mail and/or telephone
ensure the aforementioned information on the service case when contact is made
by Skype & video conference
direct localisation of the fault; depending on
the malfunction, immediate rectification together with you or instructions for fault elimination
Remote maintenance via interface
depending on the existing system configuration at purchase; on request
DELTATHERM® Customer service /
Plant location in Germany, neighbouring countries
Our service technicians will be with you within the shortest possible time.
Plant location Europe-wide & international
Take advantage of our worldwide service partner network of qualified specialist companies. We will be happy to put you in touch with a competent regional partner in your vicinity.
Alternatively, after prior clarification with DELTATHERM® Service, you can assign the task to a cooling specialist of your choice close to your facility.
We would be pleased to support the specialist of your choice with one of our service technicians in the above-mentioned ways.
Phone: 0049 2245 6107 29
You can reach us from
Monday to Thursday
from 7:30 a.m. – 4:30 p.m.
from 7:30 a.m. – 3:30 p.m.
Here you can find us
Gewerbegebiet Bövingen 122
53804 Much, Germany